Privacy & Cookie Policy

At RoofTrusses.co.za, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy and Cookie Policy explains our practices regarding data collection and cookies.

Information We Collect

We collect information that you provide directly to us, including:

Contact information (name, email address, phone number)
Project details when you request a quote
Business information if you sign up as a truss plant supplier
Communication preferences and feedback

How We Use Your Information

We use the information we collect to:

Process and respond to your quote requests
Connect you with local truss plant suppliers
Improve our website and services
Send you relevant updates and communications (with your consent)
Analyze website usage and trends

Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

We use Google Analytics to understand how visitors use our website. This helps us improve our services and user experience. These cookies collect anonymous information about page visits, time spent on pages, and navigation patterns.

Preference Cookies

These cookies remember your choices and preferences to provide a personalized experience.

Managing Cookies

You can control and manage cookies through our cookie consent banner or through your browser settings. Most browsers allow you to:

See what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing
Object to certain types of data processing

Third-Party Services

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information. For more information about how Google uses data, please visit Google's Privacy Policy.

Contact Us

If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us through our contact form or email us directly.

Updates to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.